Return & Refund
Refund Policy
BuyBlackhillsgold offers a 30-day money back guarantee for items in their original condition accompanied by the tag and original receipt A request for a return authorization number has to be made and the item has to be returned within 30 days from the date of shipment.

Simply follow the steps in the Return Procedure section below to return your item and get refund.

Black Hills Gold Mothers Jewelry is non-returnable, as we custom design these items to your specifications. All our family jewelry has lifetime warranty against defects in material and workmanship. Please feel free to contact us with any questions prior to purchase.

 For all our black hills gold ring returns, any additional sizing charges incurred are not refundable.  Standard sizes : Ladies 5-10; Men 9 - 12.

Currently, we are not accepting returns from Non-U.S customers.

Return Procedure

  • Items must be returned in unused condition with tags, in the original packaging.
  • The buyer is responsible for return shipping of the items.
  • All black hills gold jewelry  come with the manufacturer's warranty against defects in materials and workmanship. For defective items, the buyer is not responsible for shipping costs.
  • All returns need Return Authorization Number (RA#). If you wish to return an item, email us at customerservice@buyblackhillsgold.com requesting a RA#.
  • Write this number on outside of the package.
  • All items must be returned in its original packing with warranty cards via insured carrier.
    Our Address:
    BuyBlackhillsgold.com
    32 Farmington Drive
    Shrewsbury
    MA 01545
  • Email us the Return Tracking Number from the package you are returning to ensure that the package is returned to us.
  • A full refund of purchase price minus shipping charges incurred by the factory will be credited to the same form of payment used in your purchase within 15 days of receiving the return.
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